[{"data":1,"prerenderedAt":864},["ShallowReactive",2],{"mdc--v87xx2-key":3},{"data":4,"body":5},{},{"type":6,"children":7},"root",[8,20,25,33,41,49,54,59,64,74,79,87,104,109,121,129,134,139,144,149,154,164,169,174,179,187,192,197,202,210,218,226,234,242,247,259,274,285,296,307,318,327,338,347,358,363,368,373,378,383,388,393,398,403,408,413,418,423,428,445,450,461,475,480,485,490,495,500,505,510,521,532,543,548,556,561,588,596,601,609,614,619,627,632,637,648,653,664,672,677,682,690,695,715,720,725,730,753,758,763,768,779,788,799,804,812,817,822,827,835,840,845,853],{"type":9,"tag":10,"props":11,"children":12},"element","p",{},[13],{"type":9,"tag":14,"props":15,"children":16},"strong",{},[17],{"type":18,"value":19},"text","1) Subject Matter and Scope. Company Identity and Contact Information",{"type":9,"tag":10,"props":21,"children":22},{},[23],{"type":18,"value":24},"These General Terms and Conditions are intended to govern the relationship between AQUACYCLE, S.L. (hereinafter, AQUALIVERY), responsible for the product purchased or the subscription contracted, and you (hereinafter, the Customer), in relation to all transactions carried out through this website.",{"type":9,"tag":10,"props":26,"children":27},{},[28],{"type":9,"tag":14,"props":29,"children":30},{},[31],{"type":18,"value":32},"Notwithstanding the foregoing, the service is currently managed by the company AQUACYCLE S.L., which is therefore responsible for the entire management of orders, logistics and delivery of products purchased or subscriptions contracted (hereinafter, AQUALIVERY).",{"type":9,"tag":10,"props":34,"children":35},{},[36],{"type":9,"tag":14,"props":37,"children":38},{},[39],{"type":18,"value":40},"In accordance with the above, the contract is entered into directly with AQUALIVERY.",{"type":9,"tag":10,"props":42,"children":43},{},[44],{"type":9,"tag":14,"props":45,"children":46},{},[47],{"type":18,"value":48},"2) Acceptance and Proof of Acceptance",{"type":9,"tag":10,"props":50,"children":51},{},[52],{"type":18,"value":53},"To use the purchasing or subscription services on the Websites, as well as any of the services offered by AQUALIVERY, you must be of legal age. The purchase of products or the subscription made through the website by clicking the 'Validate and Pay' or \"Subscribe\" button, as well as subsequent payment, constitutes full acceptance of each and every one of the General Terms and Conditions, without any subsequent amendments to the clauses of the General Terms and Conditions applying to you. In that event, you would be informed of any changes that might affect you.",{"type":9,"tag":10,"props":55,"children":56},{},[57],{"type":18,"value":58},"From the moment of acceptance, the user acquires the status of Customer of AQUALIVERY as described in these General Terms and Conditions. Any product or service subsequently offered by AQUALIVERY shall be subject to a new contract.",{"type":9,"tag":10,"props":60,"children":61},{},[62],{"type":18,"value":63},"AQUALIVERY informs you that it archives the electronic documents in which purchases are formalised. You may also consult these General Terms and Conditions on any of our Websites through which we offer our products.",{"type":9,"tag":10,"props":65,"children":66},{},[67,72],{"type":9,"tag":14,"props":68,"children":69},{},[70],{"type":18,"value":71},"AQUALIVERY will send the Customer",{"type":18,"value":73},", once these General Terms and Conditions have been expressly accepted, confirmation of the contract entered into, with all its general and specific terms, by email, within 24 hours of contracting. If we do not have your email address, confirmation may be sent by post, in which case the period may be extended by a few days.",{"type":9,"tag":10,"props":75,"children":76},{},[77],{"type":18,"value":78},"Some products may be subject to availability. The platform does not permit the purchase of products that are not available, nor the setting up of subscriptions if there is no available stock for the date requested by the Customer for delivery. Notwithstanding the foregoing, and exceptionally, stock shortages may occur simultaneously with an order placed by the Customer, in which case the Customer will be notified either to arrange a new delivery date or to cancel the order, at the Customer's choice, and at no cost.",{"type":9,"tag":10,"props":80,"children":81},{},[82],{"type":9,"tag":14,"props":83,"children":84},{},[85],{"type":18,"value":86},"3) AQUALIVERY Products and Services",{"type":9,"tag":10,"props":88,"children":89},{},[90,95,97,102],{"type":9,"tag":14,"props":91,"children":92},{},[93],{"type":18,"value":94},"AQUALIVERY product subscriptions",{"type":18,"value":96}," are governed by the option indicated by the user ",{"type":9,"tag":14,"props":98,"children":99},{},[100],{"type":18,"value":101},"(weekly, fortnightly or monthly)",{"type":18,"value":103}," and may be cancelled or modified at any time by the Customer. The indicated price covers delivery of the quantities of products specified at the time of subscription for the duration of the subscription and until the Customer cancels it. Accordingly, if the Customer requests a fortnightly subscription, the total price will show the amount of that subscription, which the Customer must pay every 15 days. The same applies to a monthly subscription, which is paid monthly.",{"type":9,"tag":10,"props":105,"children":106},{},[107],{"type":18,"value":108},"If the Customer wishes to suspend the subscription, they must notify AQUALIVERY. Cancellation will take effect immediately, except for deliveries that have been dispatched and\u002For processed prior to the effective communication of the cancellation. Once the subscription is cancelled, AQUALIVERY will not issue any further charges. Cancelling the subscription before the end of the subscription period will not incur any penalty for the Customer.",{"type":9,"tag":10,"props":110,"children":111},{},[112,114,119],{"type":18,"value":113},"The purchase of ",{"type":9,"tag":14,"props":115,"children":116},{},[117],{"type":18,"value":118},"products without a subscription",{"type":18,"value":120}," will require payment at the time of placing the order, in accordance with the conditions set out in the following sections.",{"type":9,"tag":10,"props":122,"children":123},{},[124],{"type":9,"tag":14,"props":125,"children":126},{},[127],{"type":18,"value":128},"4) Prices, Payment Method, Secure Payments, Delivery, Withdrawal and Price Refund",{"type":9,"tag":10,"props":130,"children":131},{},[132],{"type":18,"value":133},"4.1 Prices",{"type":9,"tag":10,"props":135,"children":136},{},[137],{"type":18,"value":138},"All prices communicated in the offer include VAT (Value Added Tax). The price of the product or subscription will also be sent in the order confirmation together with these General Terms and Conditions. The number of deliveries will vary depending on the frequency of the subscription and the contracted period.",{"type":9,"tag":10,"props":140,"children":141},{},[142],{"type":18,"value":143},"Offers will be duly marked and identified as such, indicating the previous price and the offer price accordingly.",{"type":9,"tag":10,"props":145,"children":146},{},[147],{"type":18,"value":148},"AQUALIVERY reserves the right to make modifications to the website at any time and without prior notice, and may update products and services daily in accordance with the market.",{"type":9,"tag":10,"props":150,"children":151},{},[152],{"type":18,"value":153},"4.2 Payment Method",{"type":9,"tag":10,"props":155,"children":156},{},[157,159],{"type":18,"value":158},"Subscriptions will be charged to the credit card indicated by the Customer at the time of contracting. ",{"type":9,"tag":14,"props":160,"children":161},{},[162],{"type":18,"value":163},"Exceptionally, other payment methods agreed between the Customer and AQUALIVERY may be accepted, which may be offered on an ad hoc basis through the website.",{"type":9,"tag":10,"props":165,"children":166},{},[167],{"type":18,"value":168},"Subscription payments will be made approximately three (3) days prior to dispatch. To facilitate order confirmation, before making the charge AQUALIVERY will send the Customer an email with the products that will be delivered and charged, so that the Customer can verify that the order and amount are correct.",{"type":9,"tag":10,"props":170,"children":171},{},[172],{"type":18,"value":173},"Payment by credit or debit card is made through a payment gateway (Virtual POS) that uses the \"Secure Socket Layer\" security system, which encrypts the connection and directly incorporates the data into the bank's secure server.",{"type":9,"tag":10,"props":175,"children":176},{},[177],{"type":18,"value":178},"If you have problems completing payment by card, we recommend contacting your bank to verify that your card allows online purchases.",{"type":9,"tag":10,"props":180,"children":181},{},[182],{"type":9,"tag":14,"props":183,"children":184},{},[185],{"type":18,"value":186},"In the event that AQUALIVERY is unable to collect payment for any reason, the contract will be considered incomplete and therefore the subscription will not be formalised. Notwithstanding the foregoing, payment may be attempted up to seven (7) days later, provided there is any communication problem with the bank or problems with your card or bank account. For this purpose, what the e-commerce market calls a token will be retained, in order to guarantee payment of orders. This token will be retained temporarily until effective payment of the order, which may occur within a period of up to seven (7) days from the date the order was placed.",{"type":9,"tag":10,"props":188,"children":189},{},[190],{"type":18,"value":191},"A token is a random code that links your credit or debit card to the user and to our online store, allowing the payment gateway to retrieve your card number and other card details without the user having to re-enter them.",{"type":9,"tag":10,"props":193,"children":194},{},[195],{"type":18,"value":196},"We also inform you that, if during the execution of the Contract any payment is not possible, AQUALIVERY may suspend or cancel the service at any time. Notwithstanding the foregoing, the Customer will be informed so that they can resolve the issue preventing payment.",{"type":9,"tag":10,"props":198,"children":199},{},[200],{"type":18,"value":201},"4.3 Secure Payment",{"type":9,"tag":10,"props":203,"children":204},{},[205],{"type":9,"tag":14,"props":206,"children":207},{},[208],{"type":18,"value":209},"In accordance with our commitment to payment security, we inform you that AQUALIVERY verifies the reliability of the data provided when placing an order.",{"type":9,"tag":10,"props":211,"children":212},{},[213],{"type":9,"tag":14,"props":214,"children":215},{},[216],{"type":18,"value":217},"This process forms part of our fight against fraud in online payment methods and to protect all consumers.",{"type":9,"tag":10,"props":219,"children":220},{},[221],{"type":9,"tag":14,"props":222,"children":223},{},[224],{"type":18,"value":225},"\"AQUALIVERY has designed a verification process with the aim of preventing the fraudulent use of banking data. Our customers' banking data is not accessible to AQUALIVERY and is managed solely by the financial institution responsible for online payments to ensure its security.\"",{"type":9,"tag":10,"props":227,"children":228},{},[229],{"type":9,"tag":14,"props":230,"children":231},{},[232],{"type":18,"value":233},"As part of this process, AQUALIVERY reserves the right to request that its customers send (by fax or post) a copy of both sides of their national identity document, as well as proof of address no more than three months old. No order may be dispatched before these documents are received and verified. The requested documents must be submitted within six working days.",{"type":9,"tag":10,"props":235,"children":236},{},[237],{"type":9,"tag":14,"props":238,"children":239},{},[240],{"type":18,"value":241},"AQUALIVERY reserves the right to refund the order if it does not receive the aforementioned documents, or if they are not valid.",{"type":9,"tag":10,"props":243,"children":244},{},[245],{"type":18,"value":246},"4.4 Delivery and Shipping Costs",{"type":9,"tag":10,"props":248,"children":249},{},[250,252,257],{"type":18,"value":251},"The Customer will choose at the time of purchase the method, frequency, day of the week and time slot for ",{"type":9,"tag":14,"props":253,"children":254},{},[255],{"type":18,"value":256},"AQUALIVERY",{"type":18,"value":258}," to proceed with dispatch.",{"type":9,"tag":10,"props":260,"children":261},{},[262,266,268,272],{"type":9,"tag":14,"props":263,"children":264},{},[265],{"type":18,"value":256},{"type":18,"value":267}," will make every possible effort to deliver the products purchased by the Customer, or those to which they are subscribed, in accordance with the Customer's selection. Notwithstanding the foregoing, deliveries are unavoidably dependent on causes beyond ",{"type":9,"tag":14,"props":269,"children":270},{},[271],{"type":18,"value":256},{"type":18,"value":273},"'s control, such as traffic conditions at a given moment or possible incidents that the delivery person may encounter or suffer (breakdowns, accidents, etc.), so the Customer should consider both the date and time slot as approximate and indicative.",{"type":9,"tag":10,"props":275,"children":276},{},[277,279,283],{"type":18,"value":278},"Shipping costs are those indicated on the website at any given time, depending on the options chosen by the Customer. If no shipping costs appear, this does not mean in any case that there are no logistics costs, but rather that, for the type of order placed by the Customer, those costs are borne by ",{"type":9,"tag":14,"props":280,"children":281},{},[282],{"type":18,"value":256},{"type":18,"value":284},".",{"type":9,"tag":10,"props":286,"children":287},{},[288,290,294],{"type":18,"value":289},"If the Customer is not at the indicated address to receive their package, ",{"type":9,"tag":14,"props":291,"children":292},{},[293],{"type":18,"value":256},{"type":18,"value":295}," will attempt to deliver the package to any person present at that address at the time of delivery.",{"type":9,"tag":10,"props":297,"children":298},{},[299,301,305],{"type":18,"value":300},"The recipient agrees that, by requesting home delivery, they expressly authorise delivery to any person present at the address, and therefore ",{"type":9,"tag":14,"props":302,"children":303},{},[304],{"type":18,"value":256},{"type":18,"value":306}," will not make or request any confirmation in this regard, beyond obtaining the signature of the person who actually collects the order.",{"type":9,"tag":10,"props":308,"children":309},{},[310,312,316],{"type":18,"value":311},"Once delivery has been made, ",{"type":9,"tag":14,"props":313,"children":314},{},[315],{"type":18,"value":256},{"type":18,"value":317}," will not be responsible for anything that may happen to the products delivered, whether due to damage to them or the disappearance or theft of the delivered packages, in whole or in part.",{"type":9,"tag":10,"props":319,"children":320},{},[321,325],{"type":9,"tag":14,"props":322,"children":323},{},[324],{"type":18,"value":256},{"type":18,"value":326}," offers its customers the option of leaving the order at the door of the address, if the Customer expressly accepts this form of delivery.",{"type":9,"tag":10,"props":328,"children":329},{},[330,332,336],{"type":18,"value":331},"In this delivery method, ",{"type":9,"tag":14,"props":333,"children":334},{},[335],{"type":18,"value":256},{"type":18,"value":337}," will take a photograph of the parcels outside the door of the indicated address. This photograph may be sent by email, as well as by SMS or instant messaging services if this is the communication channel chosen by the recipient, if the Customer expressly requests it.",{"type":9,"tag":10,"props":339,"children":340},{},[341,345],{"type":9,"tag":14,"props":342,"children":343},{},[344],{"type":18,"value":256},{"type":18,"value":346}," will not be responsible for anything that may happen to the products delivered after delivery, whether due to damage or disappearance of those products, in whole or in part.",{"type":9,"tag":10,"props":348,"children":349},{},[350,352,356],{"type":18,"value":351},"In this regard, the recipient understands and accepts that the parcels will be left accessible to any third party, and therefore undertakes to hold ",{"type":9,"tag":14,"props":353,"children":354},{},[355],{"type":18,"value":256},{"type":18,"value":357}," harmless from any liability once delivery has been confirmed by AQUALIVERY.",{"type":9,"tag":10,"props":359,"children":360},{},[361],{"type":18,"value":362},"If delivery under methods a) and b) above proves impossible, and the delivery therefore fails, a notice will be left for the recipient with all shipment details and a contact phone number to arrange a new delivery date, and the Customer must contact AQUALIVERY to arrange this.",{"type":9,"tag":10,"props":364,"children":365},{},[366],{"type":18,"value":367},"If after fifteen (15) days the Customer has not contacted AQUALIVERY, the order will be cancelled and the Customer will be notified by email. The Customer will have to request a refund for the cost of the contracted products.",{"type":9,"tag":10,"props":369,"children":370},{},[371],{"type":18,"value":372},"If, after contacting AQUALIVERY, two (2) different delivery dates are agreed with the Customer, and delivery cannot be made on either of them, the same procedure as described in the previous paragraph will apply, and the order will be cancelled.",{"type":9,"tag":10,"props":374,"children":375},{},[376],{"type":18,"value":377},"Likewise, in the case of a subscription, if it is not possible to deliver the order as described above, the subscription will be automatically cancelled. If the subscription involves deliveries with a frequency of less than three (3) weeks, no order relating to that subscription will be dispatched without having been able to contact the Customer and deliver the pending order.",{"type":9,"tag":10,"props":379,"children":380},{},[381],{"type":18,"value":382},"In the event of order cancellation due to impossibility of delivery, amounts paid will be refunded within fourteen (14) days of receiving your request, through the same payment method used by the Customer to purchase the product.",{"type":9,"tag":10,"props":384,"children":385},{},[386],{"type":18,"value":387},"Products purchased from AQUALIVERY may have considerable weight.",{"type":9,"tag":10,"props":389,"children":390},{},[391],{"type":18,"value":392},"Accordingly, certain delivery limitations have been established with the logistics company.",{"type":9,"tag":10,"props":394,"children":395},{},[396],{"type":18,"value":397},"This situation will be communicated on the website before confirming the order.",{"type":9,"tag":10,"props":399,"children":400},{},[401],{"type":18,"value":402},"If in doubt, you can contact us at the phone number indicated above.",{"type":9,"tag":10,"props":404,"children":405},{},[406],{"type":18,"value":407},"As a general rule, the order is considered confirmed and finalised once payment has been made.",{"type":9,"tag":10,"props":409,"children":410},{},[411],{"type":18,"value":412},"In the case of subscriptions, as indicated in section 4.2 above, regarding the payment method, before making the charge AQUALIVERY will send the Customer an email with the products that will be delivered in the next delivery. From receipt of the email and up to 72 hours before the delivery date, the Customer may make any changes they consider appropriate, adding or removing products or even cancelling the order, either that specific order or the entire subscription from that point.",{"type":9,"tag":10,"props":414,"children":415},{},[416],{"type":18,"value":417},"Changes to the delivery date and time may also be made up to 72 hours before the delivery date, or 24 hours in the case of Barcelona and Madrid only, provided the order is not already in transit with our logistics provider, in which case the Customer must wait for the delivery attempt to be made and then contact AQUALIVERY afterwards to arrange a new date.",{"type":9,"tag":10,"props":419,"children":420},{},[421],{"type":18,"value":422},"4.5 Withdrawal",{"type":9,"tag":10,"props":424,"children":425},{},[426],{"type":18,"value":427},"The Customer shall have a period of fifteen (15) days, from receipt of the contracted or subscribed goods, to exercise the right of withdrawal.",{"type":9,"tag":10,"props":429,"children":430},{},[431,433,437,439,443],{"type":18,"value":432},"The returned order will be collected by ",{"type":9,"tag":14,"props":434,"children":435},{},[436],{"type":18,"value":256},{"type":18,"value":438}," through its own logistics service, with ",{"type":9,"tag":14,"props":440,"children":441},{},[442],{"type":18,"value":256},{"type":18,"value":444}," bearing all return costs. The Customer may return any item provided that, for health protection or hygiene reasons, it has not been unsealed, exposed to unsuitable conditions or handled in any way.",{"type":9,"tag":10,"props":446,"children":447},{},[448],{"type":18,"value":449},"For the purposes of exercising the right of withdrawal, if a pack is purchased (for example, a pack of 6 Font Vella 1.5-litre water bottles), it must be returned in its entirety, with the packaging seal intact and undamaged.",{"type":9,"tag":10,"props":451,"children":452},{},[453,455,459],{"type":18,"value":454},"Amounts paid will be refunded within fourteen (14) days of receiving your request, through the same payment method used by the Customer to purchase the product. If the payment method used by the Customer is not suitable for the refund (for example, if the credit or debit card used has expired at the time of the refund), ",{"type":9,"tag":14,"props":456,"children":457},{},[458],{"type":18,"value":256},{"type":18,"value":460}," will contact the Customer to request an alternative method for that refund.",{"type":9,"tag":10,"props":462,"children":463},{},[464,466,473],{"type":18,"value":465},"The Customer must communicate their wish to exercise the right of withdrawal to AQUALIVERY within the stipulated period and by any legally admissible means. In particular, you may write to AQUALIVERY's postal address as indicated in this document or send an email to ",{"type":9,"tag":467,"props":468,"children":470},"a",{"href":469},"mailto:hola@aqualivery.com",[471],{"type":18,"value":472},"hola@aqualivery.com",{"type":18,"value":474},", where you will be provided with a withdrawal form that must be returned duly completed.",{"type":9,"tag":10,"props":476,"children":477},{},[478],{"type":18,"value":479},"You may in any case use the model form included below, both for postal and electronic communication, including the information found on your order sheet or invoice:",{"type":9,"tag":10,"props":481,"children":482},{},[483],{"type":18,"value":484},"To the attention of:",{"type":9,"tag":10,"props":486,"children":487},{},[488],{"type":18,"value":489},"AQUACYCLE S.L.",{"type":9,"tag":10,"props":491,"children":492},{},[493],{"type":18,"value":494},"Date:",{"type":9,"tag":10,"props":496,"children":497},{},[498],{"type":18,"value":499},"4.7 Return of Damaged or Defective Products",{"type":9,"tag":10,"props":501,"children":502},{},[503],{"type":18,"value":504},"If a product arrives broken, damaged, in poor condition or different from what was ordered, AQUALIVERY will arrange to collect it from your address, replacing it with the appropriate product, at no additional charge.",{"type":9,"tag":10,"props":506,"children":507},{},[508],{"type":18,"value":509},"4.8 Delivery of Incomplete Orders or with Incorrect or Unsolicited Products",{"type":9,"tag":10,"props":511,"children":512},{},[513,515,519],{"type":18,"value":514},"In the event that your order is not delivered in full, ",{"type":9,"tag":14,"props":516,"children":517},{},[518],{"type":18,"value":256},{"type":18,"value":520}," will offer the Customer a refund of the amount for the product not provided, or other alternative compensation measures, such as a discount on the next order.",{"type":9,"tag":10,"props":522,"children":523},{},[524,526,530],{"type":18,"value":525},"Likewise, if the order includes unsolicited products but not others that were requested, ",{"type":9,"tag":14,"props":527,"children":528},{},[529],{"type":18,"value":256},{"type":18,"value":531}," will offer the Customer either a refund of the price difference between the product delivered and the one actually ordered by the Customer, if the latter has a higher price, or other forms of compensation, such as a discount on the next order.",{"type":9,"tag":10,"props":533,"children":534},{},[535,537,541],{"type":18,"value":536},"If the product delivered is of greater value than the one ordered, ",{"type":9,"tag":14,"props":538,"children":539},{},[540],{"type":18,"value":256},{"type":18,"value":542}," will offer the Customer collection of the delivered and unsolicited product, as well as delivery of the one actually ordered but not delivered, at no cost to the Customer.",{"type":9,"tag":10,"props":544,"children":545},{},[546],{"type":18,"value":547},"In any of these cases, the Customer shall always have the option to request delivery of the undelivered product.",{"type":9,"tag":10,"props":549,"children":550},{},[551],{"type":9,"tag":14,"props":552,"children":553},{},[554],{"type":18,"value":555},"5) Customer Service",{"type":9,"tag":10,"props":557,"children":558},{},[559],{"type":18,"value":560},"For any claims or queries you can contact AQUALIVERY through the following means:",{"type":9,"tag":562,"props":563,"children":564},"ul",{},[565,579],{"type":9,"tag":566,"props":567,"children":568},"li",{},[569,571],{"type":18,"value":570},"Phone: ",{"type":9,"tag":467,"props":572,"children":576},{"href":573,"rel":574},"https:\u002F\u002Fwww.google.com\u002Fsearch?q=aqualivery&oq=AQUALI&gs_lcrp=EgZjaHJvbWUqDggAEEUYJxg7GIAEGIoFMg4IABBFGCcYOxiABBiKBTIGCAEQRRhAMgYIAhBFGDkyDAgDEAAYFBiHAhiABDIGCAQQRRg8MgYIBRBFGDwyBggGEEUYPDIGCAcQRRg80gEIMjc4M2owajSoAgCwAgE&sourceid=chrome&ie=UTF-8",[575],"nofollow",[577],{"type":18,"value":578},"936 94 08 09",{"type":9,"tag":566,"props":580,"children":581},{},[582,584],{"type":18,"value":583},"Email address: ",{"type":9,"tag":467,"props":585,"children":586},{"href":469},[587],{"type":18,"value":472},{"type":9,"tag":10,"props":589,"children":590},{},[591],{"type":9,"tag":14,"props":592,"children":593},{},[594],{"type":18,"value":595},"6) Language",{"type":9,"tag":10,"props":597,"children":598},{},[599],{"type":18,"value":600},"The language in which the contract will be concluded is Spanish.",{"type":9,"tag":10,"props":602,"children":603},{},[604],{"type":9,"tag":14,"props":605,"children":606},{},[607],{"type":18,"value":608},"7) AQUALIVERY's Responsibilities",{"type":9,"tag":10,"props":610,"children":611},{},[612],{"type":18,"value":613},"AQUALIVERY guarantees the quality of the product and service contracted. All rights guaranteed to consumers and users by applicable laws are warranted.",{"type":9,"tag":10,"props":615,"children":616},{},[617],{"type":18,"value":618},"Breach of any of these General Terms and Conditions may result in the return of products or the cancellation of Services purchased by the Customer.",{"type":9,"tag":10,"props":620,"children":621},{},[622],{"type":9,"tag":14,"props":623,"children":624},{},[625],{"type":18,"value":626},"8) Customer's Responsibilities",{"type":9,"tag":10,"props":628,"children":629},{},[630],{"type":18,"value":631},"The Customer undertakes to make lawful use of the Services, without contravening applicable legislation or harming the rights and interests of third parties.",{"type":9,"tag":10,"props":633,"children":634},{},[635],{"type":18,"value":636},"The Customer guarantees the truthfulness and accuracy of the data provided when completing the contracting forms, in order to avoid causing any kind of damage or harm to AQUALIVERY as a result of the inaccuracy of such data.",{"type":9,"tag":10,"props":638,"children":639},{},[640,642,646],{"type":18,"value":641},"Breach of any of these Terms and Conditions may result in the withdrawal or cancellation of the Services by ",{"type":9,"tag":14,"props":643,"children":644},{},[645],{"type":18,"value":256},{"type":18,"value":647}," without prior notice to the Customer and without giving rise to any right to compensation.",{"type":9,"tag":10,"props":649,"children":650},{},[651],{"type":18,"value":652},"Upon receiving a package, the Customer must:",{"type":9,"tag":10,"props":654,"children":655},{},[656,658,662],{"type":18,"value":657},"Check the conformity of the goods received at the time of delivery.",{"type":9,"tag":659,"props":660,"children":661},"br",{},[],{"type":18,"value":663},"\nNote any anomalies on the purchase order, recording their reservations by signing the document provided by the home delivery service.",{"type":9,"tag":10,"props":665,"children":666},{},[667],{"type":9,"tag":14,"props":668,"children":669},{},[670],{"type":18,"value":671},"9) Warranty",{"type":9,"tag":10,"props":673,"children":674},{},[675],{"type":18,"value":676},"AQUALIVERY will be liable to the Customer for any lack of conformity found in the deliveries, as established by applicable regulations. Notwithstanding the foregoing, such lack of conformity must in all cases be reported by the Customer before the expiry date of the products purchased, which may be within a period shorter than the warranty years established by the regulations according to the nature of the goods purchased.",{"type":9,"tag":10,"props":678,"children":679},{},[680],{"type":18,"value":681},"It is the Customer's responsibility to check the expiry date of the products delivered.",{"type":9,"tag":10,"props":683,"children":684},{},[685],{"type":9,"tag":14,"props":686,"children":687},{},[688],{"type":18,"value":689},"10) Personal Data and Commercial Communications",{"type":9,"tag":10,"props":691,"children":692},{},[693],{"type":18,"value":694},"We inform you that your personal data will be processed by AQUACYCLE S.L. AND AGUAS DANONE S.A.",{"type":9,"tag":10,"props":696,"children":697},{},[698,700,703,705,708,710,713],{"type":18,"value":699},"Company name: AGUAS DANONE, S.A.",{"type":9,"tag":659,"props":701,"children":702},{},[],{"type":18,"value":704},"\nRegistered address: Calle Buenos Aires, 21, 08029, Barcelona",{"type":9,"tag":659,"props":706,"children":707},{},[],{"type":18,"value":709},"\nRegistration details: Volume 33825, Page 40, Sheet B-57106 of the Barcelona Companies Registry.",{"type":9,"tag":659,"props":711,"children":712},{},[],{"type":18,"value":714},"\nTax ID: A-08016255.",{"type":9,"tag":10,"props":716,"children":717},{},[718],{"type":18,"value":719},"Both with the purpose of managing your order, which is necessary for the performance of the contract, monitoring the products or services contracted, managing and updating your user profile in accordance with such contracts and keeping you informed, including by electronic means, of those products we may consider to be of your interest.",{"type":9,"tag":10,"props":721,"children":722},{},[723],{"type":18,"value":724},"For example, we may retain your identification data for billing purposes, as well as your contact details to make the delivery and to communicate with you if we need to report any incident or verify the data provided. The order history, as well as allowing the user to retrieve previous purchases, helps us understand which products you are interested in, and will therefore be linked to your user profile to improve our products and services. Likewise, other data, such as billing data, payment methods, deliveries, etc., will be retained by both AQUALIVERY and DANONE for the purpose of providing the customer service, monitoring orders placed, and also to comply with applicable regulations.",{"type":9,"tag":10,"props":726,"children":727},{},[728],{"type":18,"value":729},"Likewise, if there is any problem at the time of payment (communication errors with the bank responsible for the charge, or problems with your credit card or bank account), a temporary token will be retained, as indicated in section 4.2, which will be deleted after seven (7) days, and whose sole purpose is to allow the appropriate payment to be executed.",{"type":9,"tag":10,"props":731,"children":732},{},[733,735,740,742,751],{"type":18,"value":734},"In addition, ",{"type":9,"tag":14,"props":736,"children":737},{},[738],{"type":18,"value":739},"if you ask us to save your credit card",{"type":18,"value":741}," for future purchases, or you take out any kind of subscription, we may retain a ",{"type":9,"tag":14,"props":743,"children":744},{},[745],{"type":9,"tag":746,"props":747,"children":748},"em",{},[749],{"type":18,"value":750},"token",{"type":18,"value":752}," (unlike the token mentioned above, which is only retained until payment of the order) provided to us by the bank. We never store your card number. This is a standard internet payment method, used by the majority of banks, and completely secure.",{"type":9,"tag":10,"props":754,"children":755},{},[756],{"type":18,"value":757},"Your data may be shared with service providers who provide us with a service, such as sending order confirmation newsletters, or the payment gateway itself, as well as other third parties whenever the law requires us to do so.",{"type":9,"tag":10,"props":759,"children":760},{},[761],{"type":18,"value":762},"We will process your data for as long as it is necessary for the performance of the contract, and will retain it for the period of time necessary to fulfil applicable legal obligations.",{"type":9,"tag":10,"props":764,"children":765},{},[766],{"type":18,"value":767},"Your data will also be incorporated into a file owned by AQUACYCLE S.L., for the sole purpose of managing the commercial relationship arising from the contract, for billing purposes and to manage the delivery of the products purchased.",{"type":9,"tag":10,"props":769,"children":770},{},[771,773,777],{"type":18,"value":772},"In accordance with the above, ",{"type":9,"tag":14,"props":774,"children":775},{},[776],{"type":18,"value":256},{"type":18,"value":778}," may share your personal data with any service provider, such as the logistics provider that manages deliveries.",{"type":9,"tag":10,"props":780,"children":781},{},[782,786],{"type":9,"tag":14,"props":783,"children":784},{},[785],{"type":18,"value":256},{"type":18,"value":787}," will retain your data for as long as it is necessary for the provision of the service, and will retain it for the period of time necessary to fulfil applicable legal obligations.",{"type":9,"tag":10,"props":789,"children":790},{},[791,793,798],{"type":18,"value":792},"You may exercise your rights of access, rectification, erasure, objection, restriction or portability with both companies, as well as revoke consent given for the sending of commercial electronic communications, by sending an email with the reference \"GDPR – Font Vella en Casa\" to ",{"type":9,"tag":467,"props":794,"children":795},{"href":469},[796],{"type":18,"value":797},"HOLA@AQUALIVERY.com",{"type":18,"value":284},{"type":9,"tag":10,"props":800,"children":801},{},[802],{"type":18,"value":803},"The User may, at any time, lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their data has been carried out in contravention of the provisions of these General Terms and Conditions, the Privacy Policy or applicable regulations.",{"type":9,"tag":10,"props":805,"children":806},{},[807],{"type":9,"tag":14,"props":808,"children":809},{},[810],{"type":18,"value":811},"11) Industrial and Intellectual Property",{"type":9,"tag":10,"props":813,"children":814},{},[815],{"type":18,"value":816},"Intellectual and industrial property rights over works, trademarks, logos, and anything else capable of protection, contained on the AQUALIVERY website, belong exclusively to AQUALIVERY or to third parties who have authorised their inclusion on the website.",{"type":9,"tag":10,"props":818,"children":819},{},[820],{"type":18,"value":821},"Unauthorised reproduction, distribution, commercialisation or transformation of such works, trademarks, logos, etc. constitutes an infringement of the intellectual and industrial property rights of AQUALIVERY or of their owner, and may give rise to the exercise of all judicial or extrajudicial actions available to them.",{"type":9,"tag":10,"props":823,"children":824},{},[825],{"type":18,"value":826},"Likewise, information to which the Customer may access through the website and app may be protected by industrial, intellectual or other property rights. AQUALIVERY will not in any case or under any concept be responsible for infringements of such rights that may be committed by users.",{"type":9,"tag":10,"props":828,"children":829},{},[830],{"type":9,"tag":14,"props":831,"children":832},{},[833],{"type":18,"value":834},"12) Jurisdiction and Applicable Law",{"type":9,"tag":10,"props":836,"children":837},{},[838],{"type":18,"value":839},"The relationship between AQUALIVERY and the Customer shall be governed by applicable Spanish regulations and any dispute shall be submitted to the Courts and Tribunals of the Customer's place of domicile.",{"type":9,"tag":10,"props":841,"children":842},{},[843],{"type":18,"value":844},"AQUALIVERY will pursue breaches of these General Terms and Conditions, as well as any improper use of the website, by exercising all civil and criminal actions available to it by law.",{"type":9,"tag":10,"props":846,"children":847},{},[848],{"type":9,"tag":14,"props":849,"children":850},{},[851],{"type":18,"value":852},"13) Online Dispute Resolution for Purchases or Subscriptions",{"type":9,"tag":10,"props":854,"children":855},{},[856,858],{"type":18,"value":857},"In relation to the resolution of online consumer complaints, Article 14.1 of European Commission Regulation 524\u002F2013 provides consumers with a platform for lodging their complaints, which is available at the following link: ",{"type":9,"tag":467,"props":859,"children":862},{"href":860,"rel":861},"http:\u002F\u002Fec.europa.eu\u002Fconsumers\u002Fodr\u002F",[575],[863],{"type":18,"value":860},1781378061036]