Cookie Policy
AQUALIVERY has developed this policy to inform you what a cookie is, which ones we use on this website, and to help you manage them according to your preferences.
With your first visit to our website you are being informed of the existence of cookies and of this Cookie Policy. You will also be able to configure the cookies you wish to install from among different categories. You can consult our policy at any time in the lower part of the website under 'Cookie Policy'.
By configuring your cookies, or by accepting the cookie notice, you are consenting to the installation of the cookies informed or configured (unless you have modified your browser settings to reject all or certain cookies by default).
1. General Information About Cookies
A 'Cookie' is a small text file that a website stores in the user's browser. Cookies facilitate the use and navigation of a web page and are essential for the functioning of the internet, providing countless advantages in the provision of interactive services.
Cookies are used, for example, to manage the user's session (reducing the number of times they have to enter their password) or to tailor the contents of a web page to their preferences.
Cookies can be 'session' cookies, which are deleted once the user leaves the website that generated them, or 'persistent' cookies, which remain on your computer until a specific date.
Likewise, cookies can be "first-party" or "third-party" cookies. The former are those sent to the user's computer from a device or domain managed by AQUALIVERY, while "third-party" cookies are those sent to the user's computer from a device or domain managed by service providers contracted by AQUALIVERY (for example, the web analytics service, which is provided by Google).
This 'Cookie Policy' has been prepared on the basis of an external audit and is subject to periodic updates. Its purpose is to help you understand how this website uses cookies, the purpose of the cookies used, and the options available to users to manage them.
The use of this website with the browser functionality enabled to accept cookies implies acceptance by the user of the cookie technology used by that website.
2. Cookies Installed by This Website
Technical cookies for internal use
This website uses internal technical cookies that are essential for the website to function, such as those that allow the authentication or maintenance of the session of the registered user when browsing the page. Disabling these cookies prevents the correct functioning of some of the website's features.
TECHNICAL COOKIES
| SERVICE | PROVIDER | MORE INFORMATION |
|---|---|---|
| FORM*KEY | fontvellaencasa.es | Stores the randomly generated key used to prevent forged requests. |
| PHPSESSID | fontvellaencasa.es | Your session ID on the server. |
| VtexRCMacIdv7 and VtexRCSessionIdv7 | VTEX | Randomly created identifications maintained for 30 minutes, sent in RC calls to uniquely identify a store visit during this period. |
| VtexWorkspace | VTEX | In a store using VTEX IO, the purpose of this cookie is to define the user. |
| _hjAbsoluteSessionInProgress | Hotjar | Used to detect a user's first page view session. |
| _hjIncludedInPageviewSample | Hotjar | Determines whether the user has been included in the data sampling stipulated in pageview. |
| _hjid | Hotjar | Ensures that data from subsequent visits to the same site are attributed to the same user ID. |
| BIGGY-ANONYMOUS | VTEX | Creates a fingerprint for that user lasting 365 days. Updated each time the Analytics client-side code runs in the browser. |
| BIGGY-EVENT-QUEUE | VTEX | Maintains a queue of pending events to send to the Analytics endpoint. No expiry set; lasts until the browser is closed. |
| BIGGY-SESSION- | VTEX | Creates a digital fingerprint for that user session in that account. Lasts 30 minutes. Updated each time the Analytics client-side code runs in the browser. |
| CHECKOUT.VTEX.COM | VTEX | This cookie contains the order form ID, allowing the user's cart (orderForm) to be persisted and restored. |
| VTEX_BINDING_ADDRESS | VTEX | This cookie is what links the CMS (Portal) with the information defined in the Licence Manager in our platform. |
| VTEX_SEGMENT | VTEX | Contains information about the customer segment. A subset of vtex_session is used to segment navigation and is used as a cache key in some systems. |
| CheckoutDataAccess | VTEX | Contains the VTEX_CHK_Order_Auth and grants the user permission to view the completed order page. |
| IPI | VTEX | Persistent Individual Information: Stores the user's identification. For authenticated users only. |
| IPS | VTEX | Persistent Segment Information: Saves UTM information. |
| ISI | VTEX | Session Individual Information: Stores context information for the call centre and gift list. |
| ISS | VTEX | Session Segment Information: Used to group users in the same browsing context. Considers UTM values. |
| SGTP | VTEX | Persistent segment hash information. Reports whether it is a returning user. |
| SGTS | VTEX | Session segment hash information. Hash of the user's browsing context. Important for varying the cache line. |
| VTEX_CHKO_AUTH | VTEX | Contains the order group for an order. Identifies that a given anonymous user has access to a given order. |
| VID_RT | VTEX | VTEX ID Refresh Token. Renews VtexIdClientAutCookie*. |
| _VSS | VTEX | Login attempt state ID for the server-side state bag. |
| VtexIdclientAutCookie | VTEX | Authentication token for administrator. Administrator credentials. |
| VtexIdclientAutCookie* | VTEX | Authentication token for stores. Store credentials. |
| VTEX_SESSION | VTEX | Contains the ID of the user's browsing session values (not the values themselves) and keeps track of user browsing values stored server-side. |
| VTEXSC - Sales Channel | VTEX | Stores the selected sales channel. |
| ASPXAUTH | VTEX | The ASPXAUTH cookie is used to determine whether a user is authenticated. |
| ASP.NET_SessionId | VTEX | Created the first time your application is accessed via the browser. |
| AWSELB | VTEX | Elastic Load Balancer (automatically distributes incoming application traffic across multiple targets and virtual devices in one or more zones). Creates a cookie called AWSELB, used to assign the session to the instance. |
| Connect.sid | VTEX | The connect.sid cookie is sent when the session ID is changed. |
| AAX_LTimeout | VTEX | This cookie indicates session expiry. |
| GUEST-VIEW | fontvellaencasa.es | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | fontvellaencasa.es | A link to information about your cart and viewing history, if you have requested it. |
| STF | fontvellaencasa.es | Information about products you have emailed to your friends. |
| STORE | fontvellaencasa.es | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | fontvellaencasa.es | Indicates whether a customer has allowed the use of cookies. |
| MAGE-CACHE-SESSID | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| MAGE-CACHE-STORAGE | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| MAGE-CACHE-TIMEOUT | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| SECTION-DATA-IDS | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| PRIVATE_CONTENT_VERSION | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| X-MAGENTO-VARY | fontvellaencasa.es | Facilitates the caching of content in the browser so that pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | fontvellaencasa.es | Facilitates the translation of content into other languages. |
| MAGE-TRANSLATION-STORAGE | fontvellaencasa.es | Facilitates the translation of content into other languages. |
| postcode_delivery | fontvellaencasa.es | Facilitates content segmentation based on the selected postcode. |
Analytical Cookies
This website uses analytical cookies to collect statistics on user activity on the website and the website's general activity. The information collected allows us to optimise navigation on our website and ensure the best service to users, knowing, for example, the number of pages visited, the language used, the frequency and recurrence of visits, the duration of visits, or the browser used, among other things. Users can exclude their activity through the opt-out systems provided by the analytics tools or through their own browser settings.
The applications used to obtain this information are as follows:
ANALYTICAL COOKIES
| SERVICE | PROVIDER | MORE INFORMATION |
|---|---|---|
| _ga | This is a Google Analytics cookie that uses an anonymous identifier to distinguish anonymous users. This cookie performs analysis of user interactions in order to optimise the services offered. It has a duration of two years. | |
| _gid | This is a Google Analytics cookie used to distinguish users. It has a duration of 24 hours. | |
| _dc_gtm | Cookies generated by Google Tag Manager for analytical page tracking. Duration: Up to 2 years. | |
| CONSENT | They implement certain Google utilities and may store certain preferences. | |
| _hjIncludedInSample | Hotjar | Hotjar cookies collect standard log information and data about visitor habits anonymously. |
| optimizelyEndUserId | Optimizely | Optimizely cookies anonymously identify each device that accesses the website in order to carry out tests effectively. |
Advertising Cookies
These are cookies normally stored by third parties that manage the advertising spaces that users view when accessing this website. These cookies allow us to measure the effectiveness of our online campaigns, provide users with information of interest and offer them advertising content of their preference, as well as limit the number of advertising impacts we make to each user.
In accordance with their own policies, some advertising managers may use anonymous cookies to show you advertisements of interest when you visit other websites. However, users can manage the acceptance or otherwise of such cookies through their browser settings.
ADVERTISING COOKIES
| SERVICE | PROVIDER | MORE INFORMATION |
|---|---|---|
| MUID, MUIDB | bing.com, bat.bing.com | Contains a GUID that identifies a specific browser/machine. |
| IDE | doubleclick.net | Used to target advertising based on content that is relevant to a user, improve campaign performance reports, and avoid showing ads the user has already seen. |
| NID | google.com | Cookie created by Google that is used to personalise the ads shown in Google services, such as Google Search, especially when the user is not signed in to Google. |
| BizoID, UserMatchHistory | ads.linkedin.com | Collects user traffic analytics information. |
| pl, sb | facebook.com | Used to record that a device or browser logged in through the Facebook platform. |
| IDE | facebook.com | This is Facebook's main advertising cookie. It is used to deliver, analyse and improve the relevance of ads. |
3. Guarantees and Options Regarding Cookies
At any time, users have the option to accept or reject the installation of cookies, or to reject the installation of a particular type of cookie, such as advertising and third-party cookies. Furthermore, after each session they can delete all or some of the stored cookies.
Users can also activate:
- private browsing, whereby their browser stops saving browsing history, website passwords, cookies and other information from the pages they visit; or
- the do-not-track function, whereby the browser requests that the websites they visit do not track their browsing habits, for example to serve them advertising of interest on the sites they visit.
We recommend that you consult your browser's help section to find out about the different options for managing cookies. Please note that blocking cookies may affect all or some of the features of our website. For your convenience, we provide below the help or cookie settings links for the main browsers:
Microsoft Internet Explorer 11: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-11>
Microsoft Edge: http://windows.microsoft.com/es-xl/windows-10/edge-privacy-faq
Apple Safari 8 (Yosemite): https://support.apple.com/kb/PH19214?locale=es_ES
Apple Safari 9 (El Capitan) and later: https://support.apple.com/kb/PH21411?locale=es_ES
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
The links above may be updated by the companies that develop those browsers. DANONE will make all reasonable efforts to keep the above list duly updated. However, if any link does not work or is out of date, you can go to the "Help" menu of your browser.
If you wish to have greater control over the installation of cookies, you can install programmes or add-ons for your browser, known as "Do Not Track" tools, which will allow you to choose which cookies you wish to permit.
4. Objecting to the Installation of Provider Cookies
Upon your first visit to our website, we will offer you the possibility of configuring which cookies you wish to install. You will be able to object to the installation of any category of cookies, except technical cookies, which are necessary for the correct functioning of the website.
Furthermore, as indicated in the previous section, users may, at any time, reject the installation of a particular type of cookie, such as advertising and third-party cookies, through their own browser settings.
If you had previously accepted the installation of a specific category of cookies through the initial configuration screen and subsequently wish to object to their installation or maintenance, you must delete the cookies already installed through the browser settings and reconfigure those whose installation you permit.
Likewise, some of our providers have a direct system for objecting to the installation of their cookies. Below you will find a list of providers and links (some of them may not be in English, but you will easily find the "opt-out" button):
| SERVICE | OPT-OUT |
|---|---|
Please note that if you delete the cookies from your browser at any point, your opt-out preferences from the above providers may also be deleted, and you will need to object to their installation again.